TeraSwitch experienced a notice incident on April 8, 2025 affecting LON1 - London, United Kingdom, lasting 6h 15m. The incident has been resolved; the full update timeline is below.
Affected components
LON1 - London, United Kingdom
Update timeline
- investigating Apr 08, 2025, 06:10 PM UTC
We are currently investing a partial outage in a single rack in London. It appears a redundant switch pair has faulted. We are investigating the fault and why both were affected.
- investigating Apr 08, 2025, 06:25 PM UTC
We have restored connectivity at this time, we are still monitoring the switch pair and evaluating the root cause of the issue.
- resolved Apr 09, 2025, 12:25 AM UTC
This incident has been resolved.