TeraSwitch incident

New York <-> London Detoured

Notice Resolved View vendor source →

TeraSwitch experienced a notice incident on October 29, 2025 affecting Intra-Market Connectivity, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 12:20 AM UTC
Resolved
Oct 29, 2025, 12:36 AM UTC
Duration
16m
Detected by Pingoru
Oct 29, 2025, 12:20 AM UTC

Affected components

Intra-Market Connectivity

Update timeline

  1. investigating Oct 29, 2025, 12:20 AM UTC

    Our trans-Atlantic link from London to New York has dropped offline. Traffic is diverted via Ashburn to Frankfurt.

  2. resolved Oct 29, 2025, 12:36 AM UTC

    This detour has already cleared and was a momentary disruption. TeraSwitch will engage our transport vendor for a better understanding of this incident.