TeraSwitch experienced a minor incident on December 5, 2025 affecting Portal (console.tsw.io), lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Portal (console.tsw.io)
Update timeline
- investigating Dec 05, 2025, 09:53 PM UTC
Teraswitch is investigating increased errors in our service portal (console.tsw.io). Teraswitch services themselves are unaffected. We will provide an update as more information becomes available.
- resolved Dec 05, 2025, 11:46 PM UTC
The cause of the increased errors was identified and fixes put in place. This issue is resolved.