Teradici experienced a major incident on March 4, 2021 affecting Anyware Manager, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Anyware Manager
Update timeline
- investigating Mar 04, 2021, 07:18 PM UTC
We are temporarily experiencing an outage that is impacting Cloud Access Manager customers. This outage impacts users' ability to establish PCoIP connections to their Remote Workstations. In addition, administrators are unable to create new deployments nor administer them. We are actively investigating and will report back in 30 minutes.
- monitoring Mar 04, 2021, 07:23 PM UTC
We have identified the issue, deployed a fix and are monitoring for any further issues.
- resolved Mar 04, 2021, 07:32 PM UTC
This incident has now been resolved.