Teradici incident

Anyware Manager as a Service scheduled maintenance

Minor Resolved View vendor source →

Teradici experienced a minor incident on November 2, 2024 affecting Anyware Manager, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2024, 01:30 AM UTC
Resolved
Nov 02, 2024, 01:52 AM UTC
Duration
22m
Detected by Pingoru
Nov 02, 2024, 01:30 AM UTC

Affected components

Anyware Manager

Update timeline

  1. identified Nov 02, 2024, 01:30 AM UTC

    There may be a short service disruption while we do maintenance on the system. We will endeavor to ensure any disruption is minimal. This may affect deployments, the ability to create Remote Workstations as well as establish new PCoIP sessions to Remote Workstations. Existing PCoIP sessions during this maintenance window will not be impacted.

  2. monitoring Nov 02, 2024, 01:42 AM UTC

    A fix has been implemented and the service has been restored.

  3. resolved Nov 02, 2024, 01:52 AM UTC

    This incident has been resolved. Sorry for any inconvenience.