Teradici experienced a major incident on January 28, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 28, 2025, 05:26 PM UTC
At 6:04am PST a failure of power management of resources in AWS was identified. An update was applied to correct the issue at 8:30am PST and the issue was verified as resolved by 8:44am PST. This only impacted the power management of AWS resources and no other functionality. 2025-02-04 UPDATE: The start time of the incident is updated from 7:15am to 6:04am.