Teradici incident

Anyware Manager Enterprise DNS issue

Minor Resolved View vendor source →

Teradici experienced a minor incident on January 29, 2025 affecting Anyware Manager Enterprise (AME), lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2025, 04:35 PM UTC
Resolved
Jan 29, 2025, 08:09 PM UTC
Duration
3h 34m
Detected by Pingoru
Jan 29, 2025, 04:35 PM UTC

Affected components

Anyware Manager Enterprise (AME)

Update timeline

  1. investigating Jan 29, 2025, 04:35 PM UTC

    We are working with Azure support to resolve a DNS issue

  2. identified Jan 29, 2025, 04:42 PM UTC

    Issue is only affecting UI logins.

  3. resolved Jan 29, 2025, 08:09 PM UTC

    The issue has been resolved