Salesforce Integration Connection Failure (OAuth / PKCE Error)
Affected: BullhornConnectwiseDesk.comHubSpotInforInfusionsoftMicrosoft DynamicsMicrosoft Office 365NetsuiteOracleSalesforceServiceNowSugarCRMZendeskSAP
Tenfold had 4 outages in the last 2 years totaling 143h 2m of downtime — averaging 0.2 incidents per month.
There were 4 Tenfold outages since March 27, 2025 totaling 143h 2m of downtime. Each is summarised below — incident details, duration, and resolution information.
We have identified an issue where some users are unable to access the Tenfold Dashboard, and that some calls are not being recorded. We are actively working on resolving the issue.
A fix has been implemented and we are monitoring the results.
We are seeing recovery, but are still actively investigating the root cause.
This incident has been resolved.