Tenfold incident

Tenfold Login Issues

Critical Resolved View vendor source →

Tenfold experienced a critical incident on August 12, 2025 affecting Dashboard and UI, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2025, 02:56 PM UTC
Resolved
Aug 12, 2025, 03:49 PM UTC
Duration
52m
Detected by Pingoru
Aug 12, 2025, 02:56 PM UTC

Affected components

DashboardUI

Update timeline

  1. identified Aug 12, 2025, 02:56 PM UTC

    We have identified an issue where some users are unable to access the Tenfold Dashboard, and that some calls are not being recorded. We are actively working on resolving the issue.

  2. monitoring Aug 12, 2025, 02:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 12, 2025, 03:35 PM UTC

    We are seeing recovery, but are still actively investigating the root cause.

  4. resolved Aug 12, 2025, 03:49 PM UTC

    This incident has been resolved.