Tenant Turner Outage History
Tenant Turner is up right nowPingoru has recorded 21 incidents for Tenant Turner: 3 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 24 of 720 (3%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 539 (0%) |
Incidents, newest first
Major April 15, 2026 Update Browser error at login screen 23h 37m Tenant Turner
Started Apr 15, 2026, 01:57 PM UTC· resolved Apr 16, 2026, 01:34 PM UTC
- investigating Apr 15, 2026, 01:57 PM UTC
Thanks for reaching out. We are currently experiencing a partial outage that is not affecting all customers, but may be affecting you. We are actively investigating to learn the scope and find a resolution. We will let you know once we have more information or the issue is resolved. For a status update, please visit an be sure to subscribe! Thank you for your patience and understanding!
- monitoring Apr 15, 2026, 05:54 PM UTC
Further investigation has found this is related to a Microsoft Azure outage. Updates have been made and we are monitoring the situation before classifying this as resolved. If you continue to experience issues accessing your account please reach out to [email protected].
- resolved Apr 16, 2026, 01:34 PM UTC
We are happy to say that all issues related to yesterday's outage are resolved. If you continue to notice problems accessing the site please email [email protected] with details.
Notice March 9, 2026 Tenant Turner software 19h 8m Tenant Turner
Started Mar 09, 2026, 05:54 PM UTC· resolved Mar 10, 2026, 01:03 PM UTC
- investigating Mar 09, 2026, 05:54 PM UTC
Tenant Turner is aware of a partial outage affecting the ability to login and the visibility of the Listings Widget. Our team is investigating and working on a resolution at this time. Please subscribe to this status page for updates.
- investigating Mar 09, 2026, 06:55 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 09, 2026, 06:57 PM UTC
The Tenant Turner system is now stable. We are continuing to monitor to be sure there are not more lingering outages.
- monitoring Mar 10, 2026, 12:55 PM UTC
Systems are operational.
- monitoring Mar 10, 2026, 01:02 PM UTC
All systems are operational.
- resolved Mar 10, 2026, 01:03 PM UTC
This incident has been resolved and all systems are operational.
Critical October 29, 2025 Azure outage 10/29 8h 43m Tenant Turner
Started Oct 29, 2025, 04:06 PM UTC· resolved Oct 30, 2025, 12:49 AM UTC
- investigating Oct 29, 2025, 04:06 PM UTC
Tenant Turner is currently experiencing widespread outages preventing customers from logging in or performing usual tasks if already logged in. We are investigating this outage and will update as we know more.
- identified Oct 29, 2025, 04:57 PM UTC
Tenant Turner's host server, Azure, has acknowledged an outage that began around 16:00 UTC. We are monitoring their status page and will continue to update this status page in response.
- identified Oct 29, 2025, 07:29 PM UTC
Microsoft Azure is working on releasing a fix for the outage. At this time we are seeing intermittent service in some regions of the country, but still consider this to be a widespread outage.
- identified Oct 29, 2025, 08:58 PM UTC
At 12:00PM EST, Microsoft Azure, our hosting provider, reported an outage that has directly impacted Tenant Turner services. As of 4:30 PMEST, Azure’s latest status update reads: “At this stage, we anticipate full mitigation within the next four hours as we continue to recover nodes. This means we expect recovery to happen by 7:20 PM EST on October 29, 2025. We will provide another update on our progress within two hours, or sooner if warranted.” We understand how critical Tenant Turner is to your leasing operations. Our team will continue monitoring the situation this evening and will send another update when services are restored.
- resolved Oct 30, 2025, 12:49 AM UTC
All aspects of Tenant Turner are operation again. Thank you for your patience
Minor October 22, 2025 Phone System outage 10/22/25 1h 5m Tenant Turner, CodeBox, SentriLock
Started Oct 22, 2025, 07:11 PM UTC· resolved Oct 22, 2025, 08:17 PM UTC
- investigating Oct 22, 2025, 07:11 PM UTC
The Tenant Turner Customer Success team has received reports of outages for both phone calls and outbound text messages, including Self-Access lockbox code delivery, this afternoon 10/22/25. Our team is working closely with our engineers and our phone carrier to learn more and resolve the issue.
- resolved Oct 22, 2025, 08:17 PM UTC
This incident has been resolved.
Critical February 10, 2025 CodeBox code generation outage 1d 18h CodeBox
Started Feb 10, 2025, 07:29 PM UTC· resolved Feb 12, 2025, 02:19 PM UTC
- identified Feb 10, 2025, 07:29 PM UTC
CodeBox, Inc. is currently experiencing a code generation error, thus Tenant Turner is unable to generate new one-time codes at this time. If a self-access CodeBox viewing was already scheduled before this outage, tenant leads should still be able to access the rental with their one-time code. Requests for new codes that cannot be generated while the CodeBox API is down will be put into a queue. Once the CodeBox API has recovered, prospective tenants will be notified to schedule their viewings and get new codes. CodeBox acknowledged the outage and is working to resolve the issue.
- monitoring Feb 11, 2025, 02:42 PM UTC
At this time codes are being generated as expected, however we are awaiting official confirmation from CodeBox Inc. that the outage has been resolved.
- resolved Feb 12, 2025, 02:19 PM UTC
Yesterday we observed a marked improvement in the ability to generate codes and schedule viewings for CodeBox lockboxes, however a very small number of lockboxes did still experience issues. As yesterday evening all boxes were no longer experiencing errors. Please contact support if you continue to notice disruptions in Self-Access viewings.