Tenant Turner Outage History

Tenant Turner is up right now

Tenant Turner had 4 outages in the last 2 years totaling 52h 35m of downtime — averaging 0.2 incidents per month.

There were 4 Tenant Turner outages since October 22, 2025 totaling 52h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.tenantturner.com

Major April 15, 2026

Update Browser error at login screen

Detected by Pingoru
Apr 15, 2026, 01:57 PM UTC
Resolved
Apr 16, 2026, 01:34 PM UTC
Duration
23h 37m
Affected: Tenant Turner
Timeline · 3 updates
  1. investigating Apr 15, 2026, 01:57 PM UTC

    Thanks for reaching out. We are currently experiencing a partial outage that is not affecting all customers, but may be affecting you. We are actively investigating to learn the scope and find a resolution. We will let you know once we have more information or the issue is resolved. For a status update, please visit an be sure to subscribe! Thank you for your patience and understanding!

  2. monitoring Apr 15, 2026, 05:54 PM UTC

    Further investigation has found this is related to a Microsoft Azure outage. Updates have been made and we are monitoring the situation before classifying this as resolved. If you continue to experience issues accessing your account please reach out to [email protected].

  3. resolved Apr 16, 2026, 01:34 PM UTC

    We are happy to say that all issues related to yesterday's outage are resolved. If you continue to notice problems accessing the site please email [email protected] with details.

Read the full incident report →

Notice March 9, 2026

Tenant Turner software

Detected by Pingoru
Mar 09, 2026, 05:54 PM UTC
Resolved
Mar 10, 2026, 01:03 PM UTC
Duration
19h 8m
Affected: Tenant Turner
Timeline · 6 updates
  1. investigating Mar 09, 2026, 05:54 PM UTC

    Tenant Turner is aware of a partial outage affecting the ability to login and the visibility of the Listings Widget. Our team is investigating and working on a resolution at this time. Please subscribe to this status page for updates.

  2. investigating Mar 09, 2026, 06:55 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 09, 2026, 06:57 PM UTC

    The Tenant Turner system is now stable. We are continuing to monitor to be sure there are not more lingering outages.

  4. monitoring Mar 10, 2026, 12:55 PM UTC

    Systems are operational.

  5. monitoring Mar 10, 2026, 01:02 PM UTC

    All systems are operational.

  6. resolved Mar 10, 2026, 01:03 PM UTC

    This incident has been resolved and all systems are operational.

Read the full incident report →

Critical October 29, 2025

Azure outage 10/29

Detected by Pingoru
Oct 29, 2025, 04:06 PM UTC
Resolved
Oct 30, 2025, 12:49 AM UTC
Duration
8h 43m
Affected: Tenant Turner
Timeline · 5 updates
  1. investigating Oct 29, 2025, 04:06 PM UTC

    Tenant Turner is currently experiencing widespread outages preventing customers from logging in or performing usual tasks if already logged in. We are investigating this outage and will update as we know more.

  2. identified Oct 29, 2025, 04:57 PM UTC

    Tenant Turner's host server, Azure, has acknowledged an outage that began around 16:00 UTC. We are monitoring their status page and will continue to update this status page in response.

  3. identified Oct 29, 2025, 07:29 PM UTC

    Microsoft Azure is working on releasing a fix for the outage. At this time we are seeing intermittent service in some regions of the country, but still consider this to be a widespread outage.

  4. identified Oct 29, 2025, 08:58 PM UTC

    At 12:00PM EST, Microsoft Azure, our hosting provider, reported an outage that has directly impacted Tenant Turner services. As of 4:30 PMEST, Azure’s latest status update reads: “At this stage, we anticipate full mitigation within the next four hours as we continue to recover nodes. This means we expect recovery to happen by 7:20 PM EST on October 29, 2025. We will provide another update on our progress within two hours, or sooner if warranted.” We understand how critical Tenant Turner is to your leasing operations. Our team will continue monitoring the situation this evening and will send another update when services are restored.

  5. resolved Oct 30, 2025, 12:49 AM UTC

    All aspects of Tenant Turner are operation again. Thank you for your patience

Read the full incident report →

Minor October 22, 2025

Phone System outage 10/22/25

Detected by Pingoru
Oct 22, 2025, 07:11 PM UTC
Resolved
Oct 22, 2025, 08:17 PM UTC
Duration
1h 5m
Affected: Tenant TurnerCodeBoxSentriLock
Timeline · 2 updates
  1. investigating Oct 22, 2025, 07:11 PM UTC

    The Tenant Turner Customer Success team has received reports of outages for both phone calls and outbound text messages, including Self-Access lockbox code delivery, this afternoon 10/22/25. Our team is working closely with our engineers and our phone carrier to learn more and resolve the issue.

  2. resolved Oct 22, 2025, 08:17 PM UTC

    This incident has been resolved.

Read the full incident report →