Tempo experienced a minor incident on October 1, 2026 affecting Tempo for Jira Cloud Help Center and Capacity Planner and 1 more component, lasting 6h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 01, 2026, 01:00 AM UTC
Status: Identified Disruption to Atlassian services first reported. Tempo services in both regions (US and EU) failed to load for many customers at this time. Affected components Capacity Planner (Partial outage) Timesheets (Partial outage) Financial Manager (Partial outage) Jira (Partial outage) Tempo for Slack (Partial outage) Tempo for Jira Cloud Help Center (Partial outage)
- resolved Oct 01, 2026, 07:25 AM UTC
Status: Resolved Atlassian has reported an incident which occured between 01:00 UTC and 07:25 UTC: https://jira-software.status.atlassian.com/incidents/vwrp378v0zmk This resulted in Tempo failing to load for many customers. The incident has resolved and Tempo services are confirmed to be working normally. Affected components Financial Manager (Operational) Jira (Operational) Tempo for Slack (Operational) Tempo for Jira Cloud Help Center (Operational) Capacity Planner (Operational) Timesheets (Operational)