Telnyx experienced a major incident on March 12, 2026 affecting US East Region and US Central Region and 1 more component, lasting 12h 8m. The incident has been resolved; the full update timeline is below.
Affected components
US East RegionUS Central RegionUS West Region
Update timeline
- investigating Mar 12, 2026, 10:36 AM UTC
Starting around 08:50 UTC, the zai-org/GLM-5 model became unavailable for inference requests. Our team is investigating an issue with the underlying cluster. Customers can use Kimi K2.5 as an alternative in the meantime.
- monitoring Mar 12, 2026, 01:46 PM UTC
A fix has been implemented and we are monitoring the results to make sure all is working as expected
- resolved Mar 12, 2026, 10:45 PM UTC
This incident has been resolved.