Telnyx incident

Issue with SIP User Authentication Registration

Notice Resolved

Telnyx experienced a notice incident on April 21, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 07:04 PM UTC
Resolved
Jul 12, 2016, 05:10 PM UTC
Duration
—
Detected by Pingoru
Apr 21, 2026, 07:04 PM UTC

Update timeline

  1. resolved Apr 21, 2026, 07:04 PM UTC

    Our Engineering team has identified the root cause of the issue and implemented a fix. SIP user authentication registration is now working as expected. Thank you for your patience, and we apologize again for the inconvenience.

  2. investigating Apr 21, 2026, 07:04 PM UTC

    Our entire Engineering team is currently looking into this service disruption. Thank you for your patience, and we will continue to provide updates here as we have them. Another update will follow in 30 minutes.

  3. investigating Apr 21, 2026, 07:04 PM UTC

    We are investigating an issue with SIP user authentication registration. Another update will follow in 30 minutes.