Telnyx experienced a major incident on May 22, 2026 affecting Number Searching and Number Ordering, lasting 6h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Number SearchingNumber Ordering
Update timeline
- monitoring May 22, 2026, 03:05 PM UTC
Our downstream vendor is experiencing an outage. This outage blocks pending number orders from completing. This impacts number orders in the following countries: Italy, Switzerland, Norway, Sweden, Denmark, and Portugal. In those countries only, we will refrain from activating number orders until the outage is resolved.
- resolved May 22, 2026, 09:16 PM UTC
This incident has been resolved.