Telnyx incident

Outbound Messaging Latency

Minor Resolved

Telnyx experienced a minor incident on September 15, 2026, lasting 15h 58m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 03:27 PM UTC
Resolved
Sep 16, 2026, 07:26 AM UTC
Duration
15h 58m
Detected by Pingoru
Sep 15, 2026, 03:27 PM UTC

Update timeline

  1. investigating Sep 15, 2026, 03:27 PM UTC

    We’re noticing higher response times on our v2 API related to outbound message sending. We’re investigating the issue and will provide updates on resolution.

  2. monitoring Sep 15, 2026, 03:48 PM UTC

    We have implemented a fix and are monitoring the results.

  3. identified Sep 15, 2026, 07:04 PM UTC

    We still investigating the root cause of the datastore latency

  4. monitoring Sep 15, 2026, 11:25 PM UTC

    We have deployed changes to reduce the intermittent latency affecting outbound message sending and are monitoring service performance.

  5. resolved Sep 16, 2026, 07:26 AM UTC

    The elevated latency affecting messaging outbound requests has been resolved. We are continuing to monitor the service.