Telna experienced a minor incident on October 9, 2025 affecting Data Services EU and Data Services NA and 1 more component, lasting 3h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 09, 2025, 08:58 PM UTC
Hello, This is to update you regarding the following incident: Incident Status: Recovering Description: We have experienced a service degradation that affected new network interactions on IMSI 22. The redundant nodes in place helped recover the traffic, and we are monitoring the system stability. Service Impact: Devices may have encountered issues with new connections. Existing sessions remain unaffected. We will announce once recovery is fully completed. Regards, Telna Support
- resolved Oct 10, 2025, 12:21 AM UTC
Hello, This is to update you regarding the following incident: Incident Status: Resolved Description: This is to update you that the issue has been resolved. We are closely monitoring the services and will provide updates if necessary. Regards, Telna Support