Telna incident
Cloudflare Global Service Degradation affecting Connect front-end and APIs
Telna experienced a minor incident on November 18, 2025 affecting Connect Frontend and Connect API, lasting 6h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 12:39 PM UTC
Hello, This is to update you regarding the following incident: Incident Status: Investigating Description: Cloudflare (one of our third-party providers) is currently experiencing a Global service degradation affecting Connect platform availability and API performance. Service Impact: The Connect platform might not be available and API calls might be delayed or unresponsive. There are no underlying network issues related to this incident. We are monitoring the service status and will keep you updated. Regards, Telna Support
- resolved Nov 18, 2025, 07:25 PM UTC
Hello, This is to update you regarding the following incident: Incident Status: Resolved Description: This is to update you that Cloudflare has resolved the issue. We are closely monitoring the service and will provide updates if necessary. Regards, Telna Support