Telna experienced a minor incident on December 26, 2025 affecting Data Services EU and Data Services NA and 1 more component, lasting 6h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 26, 2025, 07:37 AM UTC
Hello, This is to update you regarding the following incident: Incident Status: Investigating Description: Our IMSI 10 roaming partner is experiencing 4G data service degradation on their network. Service Impact: Devices may experience difficulties establishing new data sessions. Existing sessions remain unaffected. They are working to resolve this issue as soon as possible. We are monitoring the progress and will keep you updated. Regards, Telna Support
- resolved Dec 26, 2025, 02:31 PM UTC
Hello, This is to update you regarding the following incident: Incident Status: Resolved Description: This is to update you that our roaming partner has resolved the issue. We are closely monitoring the services and will provide updates if necessary. Regards, Telna Support