Telna experienced a minor incident on December 28, 2025 affecting Data Services EU and Data Services NA and 1 more component, lasting 4h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 28, 2025, 02:15 PM UTC
Hello, This is to update you regarding the following incident: Incident Status: Investigating Description: In the last hour, our IMSI 19 roaming partner is experiencing service degradation. Service Impact: Devices may experience difficulties establishing new sessions. Existing sessions remain unaffected. We are monitoring the progress and will keep you updated. Regards, Telna Support
- resolved Dec 28, 2025, 06:27 PM UTC
Hello, This is to update you regarding the following incident: Incident Status: Resolved Description: This is to update you that our roaming partner has resolved the issue. We are closely monitoring the services and will provide updates if necessary. Regards, Telna Support