Telesmart experienced a minor incident on March 13, 2023 affecting NZ Datacentre - Murphy Street, Thorndon, Wellington (ATT) and NZ Datacentre - Featherston Street, Wellington (CDC) and 1 more component, lasting 8h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 13, 2023, 12:58 AM UTC
Telesmart would like to inform you that we are currently experiencing an issue with network backhaul capacity due to another fibre cut on the east coast of the north island between Napier and Taupo. Our vendor's technical team has been dispatched and are currently investigating. Estimated time of resolution: To be determined
- resolved Mar 13, 2023, 09:28 AM UTC
Our technical team is happy that this issue is now completely resolved after a period of monitoring showed no further issues. If you continue to experience issues please contact our service desk on 0800 835 376 or [email protected]