Telesmart incident

Napier-Taupo Fibre Cut

Minor Resolved View vendor source →

Telesmart experienced a minor incident on March 20, 2023 affecting NZ Datacentre - Murphy Street, Thorndon, Wellington (ATT) and NZ Datacentre - Featherston Street, Wellington (CDC) and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2023, 09:08 PM UTC
Resolved
Mar 21, 2023, 09:21 PM UTC
Duration
1d
Detected by Pingoru
Mar 20, 2023, 09:08 PM UTC

Affected components

NZ Datacentre - Murphy Street, Thorndon, Wellington (ATT)NZ Datacentre - Featherston Street, Wellington (CDC)NZ Datacentre - Xtreme DC, Thorndon, Wellington (XDC)

Update timeline

  1. investigating Mar 20, 2023, 09:08 PM UTC

    Telesmart would like to inform you that we are currently experiencing an issue with network backhaul capacity due to another fibre cut on the east coast of the north island between Napier and Taupo. Our vendor's technical team has been dispatched and are currently investigating. Estimated time of resolution: To be determined

  2. resolved Mar 21, 2023, 09:21 PM UTC

    This incident has been resolved.