Telesmart experienced a notice incident on May 28, 2023 affecting Cisco Webex, lasting 4h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 28, 2023, 10:30 PM UTC
Telesmart would like to inform you that we are currently experiencing an issue with Cisco Webex Services. Our technical team has been dispatched and are currently investigating. Estimated time of resolution: To be determined Next communication: 30 minutes
- monitoring May 28, 2023, 11:01 PM UTC
Our technical team has resolved the issue and is now monitoring the service for further reoccurrence. If you continue to experience issues please contact our service desk on 0800 835 376 or [email protected]
- monitoring May 28, 2023, 11:03 PM UTC
We are continuing to monitor for any further issues.
- resolved May 29, 2023, 03:13 AM UTC
Our technical team is happy that this issue is now completely resolved after a period of monitoring showed no further issues. If you continue to experience issues please contact our service desk on 0800 835 376 or [email protected]