Telesmart incident
Intermittant Nationwide issue that is impacting Voice and Network services.
Telesmart experienced a minor incident on November 17, 2023 affecting International Upstream and Cisco Webex, lasting 2d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 17, 2023, 02:48 AM UTC
Telesmart would like to inform you that we are currently experiencing an intermittant issue with Voice and Network services from our upstream provider. Our technical team has been dispatched and are currently investigating. Estimated time of resolution: To be determined Next communication: TBA
- investigating Nov 17, 2023, 03:20 AM UTC
Our upstream carrier is aware of the issue and is working toward a resolution.
- monitoring Nov 17, 2023, 04:33 AM UTC
An upstream provider has advised this is now resolved, we will continue to monitor the service.
- resolved Nov 19, 2023, 07:12 PM UTC
We are satisfied after a period of monitoring that this incident is now resolved.