InfraCom incident

Driftstörning / Service Disruption

Minor Resolved View vendor source →

InfraCom experienced a minor incident on May 3, 2024 affecting Infracom Billing (Partner Billing Portal), lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2024, 06:02 AM UTC
Resolved
May 03, 2024, 08:33 AM UTC
Duration
2h 31m
Detected by Pingoru
May 03, 2024, 06:02 AM UTC

Affected components

Infracom Billing (Partner Billing Portal)

Update timeline

  1. identified May 03, 2024, 06:02 AM UTC

    Tid 2024-05-03 00:09 Omfattning Vi har för närvarande en driftstörning och felsökning pågår med högsta prioritet. Påverkade tjänster/komponenter Problem att administrera mobilabonnemang i Webull pga strömavbrott hos telenor vid berörd server ---------- Time 2024-05-03 00:09 Description We are currently having operational disruption and investigating the issue with the highest priority. Affected services/components Problem administering mobile services in Webull due to power outage at Telenor's server.

  2. resolved May 03, 2024, 08:33 AM UTC

    This incident has been resolved.