InfraCom incident

Driftstörning / Service Disruption

Notice Resolved View vendor source →

InfraCom experienced a notice incident on May 28, 2024 affecting PBX, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 28, 2024, 01:31 PM UTC
Resolved
May 28, 2024, 01:31 PM UTC
Duration
Detected by Pingoru
May 28, 2024, 01:31 PM UTC

Affected components

PBX

Update timeline

  1. resolved May 28, 2024, 01:31 PM UTC

    Det har förekommit en driftstörning och vi beklagar den påverkan den har haft för er och era kunder. Tid 2024-05-28, 09:12-11:30 (uc163, uc166, uc174, uc102) 2024-05-28, 09:12-13:23 (uc124) Omfattning 25-75% av samtal mobil mex och teams device fungerade inte på 5 servrar. Felbeskrivning Ett fel uppstod vid konfigurationsuppdatering av servrar. Skulle ni, eller era kunder, uppleva fortsatta problem efter tidpunkten för ovan angiven klartid, så är vi tacksamma för återkoppling. ___ A server issue has been detected Time 2024-05-28, 09:12-11:30 (uc163, uc166, uc174, uc102) 2024-05-28, 09:12-13:23 (uc124) Affected Components 25-75% of calls mobile mex and teams device did not work on 5 specific servers. Description An error occurred during the configuration update of the servers. If you or your customers experience remaining issues after the resolution time above, please contact us.