InfraCom experienced a minor incident on June 17, 2024 affecting Other, lasting 8h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 17, 2024, 08:43 AM UTC
Tid 2024-06-17 10:00 Omfattning Vi har för närvarande en driftstörning och felsökning pågår med högsta prioritet. Påverkade tjänster/komponenter Teams Telefoni Telia Partner Mex Dålig ljudkvalitet pga hög latens ---------- Time 2024-06-17 10:00 Description We are currently having operational disruption and investigating the issue with the highest priority. Affected services/components Teams Telephony Telia Partner mex Bad sound quality due to high latency
- monitoring Jun 17, 2024, 09:57 AM UTC
Omstyrning av trafiken genomförd, övervakningen visar inga tecken på störnignar sedan 11:35 vi fortsätter monitrera under dagen. Traffic has been rerouted, and monitoring shows no disruptions/quality issues since 11:35 AM. We will continue to monitor the traffic before closing this ticket.
- resolved Jun 17, 2024, 04:57 PM UTC
Samtalskvaliteten ser fortsatt bra ut sedan 11:35, ärendet stängs. No errors have been detected in call quality monitoring since 11:35 AM. The ticket is now closed.