InfraCom incident

Partner Billing Portal - Driftstörning / Service Disruption

Minor Resolved View vendor source →

InfraCom experienced a minor incident on September 18, 2024 affecting Infracom Billing (Partner Billing Portal), lasting 4h 40m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2024, 07:21 AM UTC
Resolved
Sep 18, 2024, 12:02 PM UTC
Duration
4h 40m
Detected by Pingoru
Sep 18, 2024, 07:21 AM UTC

Affected components

Infracom Billing (Partner Billing Portal)

Update timeline

  1. investigating Sep 18, 2024, 07:21 AM UTC

    Tid 2024-09-18, 08:20 Omfattning Infracom Billing (Partner Billing Portal) Felbeskrivning Långsamma transaktioner Felsöks med högsta prioritet __ A server issue has been detected Time 2024-09-18, 08:20 Affected Components Infracom Billing (Partner Billing Portal) Description Slow transactions Troubleshooting with high priority

  2. monitoring Sep 18, 2024, 08:14 AM UTC

    Tid 2024-09-18, 09:25 Transaktionstider ser bättre ut efter denna tidpunkt. Vi fortsätter att monitorera innan klarrapport. __ Time 2024-09-18, 09:25 Transaction times looks better after this point. We will continue to monitor before the final report.

  3. resolved Sep 18, 2024, 12:02 PM UTC

    This incident has been resolved.