InfraCom incident

Driftstörning hos Telenor / Service Disruption at Telenor

InfraCom experienced a major incident on September 25, 2024 affecting Other, lasting 4h 38m. The incident has been resolved; the full update timeline is below.

Started: Sep 25, 2024, 06:33 AM UTC
Resolved: Sep 25, 2024, 11:11 AM UTC
Duration: 4h 38m
Detected by Pingoru: Sep 25, 2024, 06:33 AM UTC

Affected components

Other

Update timeline

investigating Sep 25, 2024, 06:33 AM UTC

Telenor har för närvarande en driftstörning gällande mobildata och potentiellt VoLTE-samtal. https://www.telenor.se/foretag/kundservice/driftinformation/ Får ni felrapporter som ni misstänker inte har med störningen att göra så är det viktigt att ange inblandade operatörer i de exempel som skickas in. __ Telenor is currently having a Service Disruption regarding mobile data and potentially VoLTE calls. https://www.telenor.se/foretag/kundservice/driftinformation/ If you are having issues that is unrelated to this disruption, please contact us.
resolved Sep 25, 2024, 11:11 AM UTC

Enligt Telenors övervakning är mobildata tillbaka på normala nivåer. Upplever ni fortfarande problem kan omstart av terminalen behöva göras. Vid fortsatta problem efter ovanstående åtgärd. Tar vi gärna emot felanmälan på detta. ____ According to Telenor's monitoring, mobile data is back to normal levels. If you are still experiencing issues, a restart of your device may be required. If the problem persists after the above measures, we would appreciate receiving a fault report for this.