InfraCom incident

Driftstörning / Service Disruption

Major Resolved View vendor source →

InfraCom experienced a major incident on September 26, 2024 affecting Infracom Billing (Partner Billing Portal), lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2024, 06:02 AM UTC
Resolved
Sep 26, 2024, 08:07 AM UTC
Duration
2h 4m
Detected by Pingoru
Sep 26, 2024, 06:02 AM UTC

Affected components

Infracom Billing (Partner Billing Portal)

Update timeline

  1. investigating Sep 26, 2024, 06:02 AM UTC

    - Tid 2024-09-26 07:15 Fel hos Telenor påverkar administration av abonnemang i Webull förnärvarande __ Time 2024-09-26 07:15 Error at Telenor currently affects mobile subscription management in Webull.

  2. monitoring Sep 26, 2024, 06:53 AM UTC

    Trafiken mot telenor ser bättre ut och administration av abonnemang ser ut att fungera. Monitorering innan klarrapport. __ The traffic towards telenor looks better and administrating mobile subscriptions seems to work. Montering will be done before resolving this issue.

  3. resolved Sep 26, 2024, 08:07 AM UTC

    This incident has been resolved.