InfraCom incident

Driftstörning hos Telenor / Service Disruption at Telenor

Major Resolved View vendor source →

InfraCom experienced a major incident on October 23, 2024 affecting Infracom PSTN Connectivity (In and Outgoing Public Calls), lasting 2d 2h. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2024, 07:12 AM UTC
Resolved
Oct 25, 2024, 09:21 AM UTC
Duration
2d 2h
Detected by Pingoru
Oct 23, 2024, 07:12 AM UTC

Affected components

Infracom PSTN Connectivity (In and Outgoing Public Calls)

Update timeline

  1. investigating Oct 23, 2024, 07:12 AM UTC

    Telenor har för närvarande en driftstörning. https://www.telenor.se/foretag/kundservice/driftinformation/ Får ni felrapporter som ni misstänker inte har med störningen att göra så är det viktigt att ange inblandade operatörer i de exempel som skickas in. __ Telenor is currently having a Service Disruption. https://www.telenor.se/foretag/kundservice/driftinformation/ If you are having issues that is unrelated to this disruption, please contact us.

  2. monitoring Oct 23, 2024, 08:16 AM UTC

    Telenor meddelar att en första åtgärd har utförts för att rätta problemet & vi ser att statistiken nu har återgått till det normala – Upplevs fortsatta problem så rekommenderas en omstart av terminalen, alternativt toggla flightmode (On/Off). __ Telenor announces that an initial measure has been implemented to resolve the issue, and we can see that the statistics have now returned to normal. If problems persist, they recommend restarting the terminal or toggling flight mode on and off.

  3. resolved Oct 25, 2024, 09:21 AM UTC

    This incident has been resolved.