InfraCom incident

Driftstörning hos Telenor / Service Disruption at Telenor

Minor Resolved View vendor source →

InfraCom experienced a minor incident on November 21, 2024 affecting Infracom PSTN Connectivity (In and Outgoing Public Calls), lasting 22h 44m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2024, 03:34 PM UTC
Resolved
Nov 22, 2024, 02:18 PM UTC
Duration
22h 44m
Detected by Pingoru
Nov 21, 2024, 03:34 PM UTC

Affected components

Infracom PSTN Connectivity (In and Outgoing Public Calls)

Update timeline

  1. investigating Nov 21, 2024, 03:34 PM UTC

    Telenor har för närvarande driftstörning. Detta påverkar både tal och data trafik. Felsökning pågår. Vänligen se https://www.telenor.se/foretag/kundservice/driftinformation/ för mer information ------------------------------------------ Telenor is currently having operational disruption. This affects both voice and data traffic. Troubleshooting in progress. Please check https://www.telenor.se/foretag/kundservice/driftinformation/for more information.

  2. monitoring Nov 22, 2024, 08:28 AM UTC

    Telenor har under natten avhjälpt problemet och normal drift ska nu råda. Om det trots allt fortsatt är driftstörningar kan man först testa att starta om sin telefon. Vid eventuellt fortsatta problem kontakta vår support. Vänligen se https://www.telenor.se/foretag/kundservice/driftinformation/ för mer information ------------------------------------------ Telenor has reported that operation is now back to normal. If you continue to notice connections problems. Pleas try to restart your cellphone. In the event of continued problems, contact our support. Please check https://www.telenor.se/foretag/kundservice/driftinformation/for more information.

  3. resolved Nov 22, 2024, 02:18 PM UTC

    This incident has been resolved.