InfraCom incident

Driftstörning / Service Disruption

Major Resolved View vendor source →

InfraCom experienced a major incident on March 20, 2025 affecting API and Web Portal and 1 more component, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2025, 11:46 AM UTC
Resolved
Mar 20, 2025, 01:34 PM UTC
Duration
1h 47m
Detected by Pingoru
Mar 20, 2025, 11:46 AM UTC

Affected components

APIWeb PortalPBXApps

Update timeline

  1. monitoring Mar 20, 2025, 11:46 AM UTC

    Tid 2025-03-20 12:30 Omfattning Vi har närvarande en driftstörning, generella fördröjningar. Trafiken ser nu bättre ut, men vi fortsätter att monitorera detta. ---------- Time 2025-03-20 12:30 Description We are currently experiencing a disruption, causing general delays. The situation with the traffic now looks better, but we continue to monitor it.

  2. resolved Mar 20, 2025, 01:34 PM UTC

    Övervakning Vi har nu övervakat berörda tjänster och anser att problemet är åtgärdat. Vi beklagar det inträffade för er och era kunder under denna driftstörning. Skulle ni eller era kunder uppleva fortsatta problem efter klartiden, är vi tacksamma för återkoppling. ---------- Monitoring We have now finished monitoring. We confirm that the issues have been resolved. We apologize for any inconvenience you and your customers experienced during this incident. If you or your customers experience remaining issues after the resolution time above, please contact us.