Tekmetric Outage History

Tekmetric is up right now

Pingoru has recorded 26 incidents for Tekmetric: 16 in the last 12 months and 3 in the last 90 days.

Source: status.tekmetric.com

26incidents recorded
16last 12 months
3last 90 days
2 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct1%
Pingoru began tracking Tekmetric in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202624 of 720 (0%)
May 2026210 of 744 (1%)
June 2026312 of 720 (2%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202626 of 720 (1%)
October 202613 of 521 (1%)

Incidents, newest first

Major October 5, 2026 PartsTech outage 3h 23m Integrations

Started Oct 05, 2026, 02:01 PM UTC· resolved Oct 05, 2026, 05:24 PM UTC

  1. investigating Oct 05, 2026, 02:01 PM UTC

    We are investigating an issue with our PartsTech integration. This seems to be an issue on their side. We are reaching out to help remediate this as quickly as possible.

  2. monitoring Oct 05, 2026, 03:27 PM UTC

    We are seeing less errors and functionality returning to normal.

  3. resolved Oct 05, 2026, 05:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 18, 2026 SpeedDial 2.0 integration issues 3h 11m Integrations

Started Sep 18, 2026, 04:09 PM UTC· resolved Sep 18, 2026, 07:20 PM UTC

  1. investigating Sep 18, 2026, 04:09 PM UTC

    We are currently investigating an issue authenticating and search for parts with SpeedDial 2.0.

  2. monitoring Sep 18, 2026, 04:39 PM UTC

    WorldPac are aware of an issue on their side and are working to resolve. Errors now are intermittent.

  3. resolved Sep 18, 2026, 07:20 PM UTC

    The incident has been resolved

Read the full incident report →

Major September 15, 2026 PartsTech Outage 3h 10m Integrations

Started Sep 15, 2026, 02:01 PM UTC· resolved Sep 15, 2026, 05:11 PM UTC

  1. investigating Sep 15, 2026, 02:01 PM UTC

    We are seeing elevate errors due to an outage with PartsTech. We are reaching out to them.

  2. resolved Sep 15, 2026, 05:11 PM UTC

    PartsTech has resolved the API outage and we are seeing behavior resume as normal.

Read the full incident report →

Minor June 16, 2026 OEC RepairLink Unavailable 10h 29m Integrations

Started Jun 16, 2026, 08:15 PM UTC· resolved Jun 17, 2026, 06:45 AM UTC

  1. identified Jun 16, 2026, 08:15 PM UTC

    We are aware of increased errors impacting OEC RepairLink-related workflows in Tekmetric. This appears to be related to a service disruption with OEC RepairLink. Our team is monitoring the issue and will provide updates as more information becomes available.

  2. resolved Jun 17, 2026, 06:45 AM UTC

    The OEC RepairLink disruption has been solved.

Read the full incident report →

Minor June 15, 2026 Increased Prodemand errors 20m Integrations

Started Jun 15, 2026, 08:36 PM UTC· resolved Jun 15, 2026, 08:56 PM UTC

  1. identified Jun 15, 2026, 08:36 PM UTC

    We have identified an issue with ProDemand. They are having issues on their authentication service. We are working with them and will update when this is resolved.

  2. resolved Jun 15, 2026, 08:56 PM UTC

    Errors are going down and behavior is going back to normal.

Read the full incident report →

Minor June 9, 2026 Slowness in production environment 1h 30m Application, API

Started Jun 09, 2026, 03:09 PM UTC· resolved Jun 09, 2026, 04:40 PM UTC

  1. investigating Jun 09, 2026, 03:09 PM UTC

    We are noticing some slowness in the production environment. We are aware and looking into it.

  2. monitoring Jun 09, 2026, 03:25 PM UTC

    We have deployed a fix and are monitoring.

  3. resolved Jun 09, 2026, 04:40 PM UTC

    The application is running business as usual.

Read the full incident report →

Minor May 26, 2026 One way texting in the application is having degraded performance 9h 24m Application

Started May 26, 2026, 11:30 AM UTC· resolved May 26, 2026, 08:54 PM UTC

  1. investigating May 26, 2026, 11:30 AM UTC

    Our team is aware of a degraded performance of one way texting and we are currently investigating the issue.

  2. identified May 26, 2026, 12:52 PM UTC

    The engineering team has identified the issue and currently working on implementing a fix.

  3. monitoring May 26, 2026, 01:29 PM UTC

    A fix for the current issue has been implemented and we are currently monitoring the performance of the application

  4. identified May 26, 2026, 02:59 PM UTC

    One way messaging has been partially restored. MFA and booking tool SMS codes are now sending successfully. We are continuing to work on restoring some one-way SMS workflows, including sending inspections, estimates, and invoices by text. Two-way texting through Tekmessage is not impacted. Our engineering team is actively working on the remaining issue and will provide another update as soon as we have more information.

  5. resolved May 26, 2026, 08:54 PM UTC

    One way messaging is fully restored

Read the full incident report →

Notice May 6, 2026 Our partner PartsTech is experiencing partial outage 34m Integrations

Started May 06, 2026, 11:53 AM UTC· resolved May 06, 2026, 12:27 PM UTC

  1. investigating May 06, 2026, 11:53 AM UTC

    PartsTech is currently experiencing an outage that is causing intermittent issues with the integration in Tekmetric. Some users may see delays or failures when attempting to access PartsTech functionality. We are actively monitoring the situation and coordinating with PartsTech, and will provide updates as more information becomes available.

  2. monitoring May 06, 2026, 12:20 PM UTC

    PartsTech has rolled back their change and we are seeing errors recovering. We are monitoring to ensure functionality is fully operational.

  3. resolved May 06, 2026, 12:27 PM UTC

    Following PartsTech's rollback, functionality seems to be fully operation.

Read the full incident report →

Major April 14, 2026 Latency in production environment 11m Application

Started Apr 14, 2026, 01:57 PM UTC· resolved Apr 14, 2026, 02:08 PM UTC

  1. investigating Apr 14, 2026, 01:57 PM UTC

    We are seeing some performance issues in the production environment and investigating. We will post an update when we have identified the issue.

  2. resolved Apr 14, 2026, 02:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 3, 2026 PartsTech Partial Outage - AAP & Carquest 41m Integrations

Started Mar 03, 2026, 02:49 PM UTC· resolved Mar 03, 2026, 03:30 PM UTC

  1. monitoring Mar 03, 2026, 02:49 PM UTC

    PartsTech is currently experiencing issues with AAP and Carquest

  2. resolved Mar 03, 2026, 03:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 2, 2026 Major Latency 18m Application

Started Mar 02, 2026, 09:31 PM UTC· resolved Mar 02, 2026, 09:49 PM UTC

  1. investigating Mar 02, 2026, 09:31 PM UTC

    We are currently investigating an outage

  2. resolved Mar 02, 2026, 09:49 PM UTC

    This incident has been resolved

Read the full incident report →

Major February 10, 2026 PartsTech Partial Outage 1h 11m Integrations

Started Feb 10, 2026, 08:57 PM UTC· resolved Feb 10, 2026, 10:09 PM UTC

  1. monitoring Feb 10, 2026, 08:57 PM UTC

    PartsTech is currently experiencing an outage that is causing intermittent issues with the integration in Tekmetric. Some users may see delays or failures when attempting to access PartsTech functionality. We are actively monitoring the situation and coordinating with PartsTech, and will provide updates as more information becomes available.

  2. resolved Feb 10, 2026, 10:09 PM UTC

    PartsTech has resolved the issue on their side and our integration is back to normal.

Read the full incident report →

Notice February 6, 2026 Motor Service Disruption 42m Integrations

Started Feb 06, 2026, 01:13 PM UTC· resolved Feb 06, 2026, 01:55 PM UTC

  1. monitoring Feb 06, 2026, 01:13 PM UTC

    We are aware our Motor integration is experiencing a service disruption (https://site-status.motor.com/)

  2. resolved Feb 06, 2026, 01:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 9, 2026 Application Latency –

Started Jan 09, 2026, 02:30 PM UTC· resolved Jan 09, 2026, 02:30 PM UTC

  1. resolved Jan 09, 2026, 02:55 PM UTC

    The issue causing increased latency has been resolved. All systems are operating normally, and performance has returned to expected levels. We will continue to monitor closely to ensure ongoing stability. Thank you for your patience.

Read the full incident report →

Minor December 15, 2025 Marketing Suite Latency 51m Application

Started Dec 15, 2025, 02:19 PM UTC· resolved Dec 15, 2025, 03:11 PM UTC

  1. investigating Dec 15, 2025, 02:19 PM UTC

    We are currently investigating increased latency affecting parts of the Marketing Suite. Some users may experience slow load times when accessing marketing features.

  2. resolved Dec 15, 2025, 03:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 20, 2025 AWS Incident impact 12h 26m Application, Webhooks

Started Oct 20, 2025, 11:30 AM UTC· resolved Oct 20, 2025, 11:57 PM UTC

  1. investigating Oct 20, 2025, 11:30 AM UTC

    A recent AWS incident is causing delays with webhook delivery and one-way texting. We’re monitoring the issue and will share updates as services recover.

  2. monitoring Oct 20, 2025, 12:11 PM UTC

    Webhook delivery and one-way texting are now operating normally. We’ll continue monitoring to ensure all systems remain stable and fully functional.

  3. monitoring Oct 20, 2025, 01:49 PM UTC

    Ongoing AWS issues are causing performance degradation in Tekmetric.

  4. monitoring Oct 20, 2025, 03:36 PM UTC

    Due to the ongoing AWS incident, reporting in Tekmetric is currently delayed. All records are being properly registered, but data will not be displayed in real time. The ongoing AWS incident is also impacting our support and training software providers. As a result, customers may experience intermittent issues when trying to reach our Support Team or training materials.

  5. resolved Oct 20, 2025, 11:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 15, 2025 Webhook Delivery Failures 1h 51m Webhooks

Started Oct 15, 2025, 10:42 PM UTC· resolved Oct 16, 2025, 12:33 AM UTC

  1. investigating Oct 15, 2025, 10:42 PM UTC

    We’re investigating an issue causing webhooks to fail or be delayed. Impacted customers may see missed or late webhook deliveries to integrators

  2. identified Oct 16, 2025, 12:27 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 16, 2025, 12:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 2, 2025 Smart Canned Jobs Not Loading 17m Application

Started Sep 02, 2025, 01:11 PM UTC· resolved Sep 02, 2025, 01:29 PM UTC

  1. investigating Sep 02, 2025, 01:11 PM UTC

    We're currently investigating an issue with smart canned jobs and labor guide not loading

  2. resolved Sep 02, 2025, 01:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 8, 2025 Delay in Repair Orders Appearing in Reporting 1d 5h Application

Started Aug 08, 2025, 07:30 PM UTC· resolved Aug 10, 2025, 01:02 AM UTC

  1. investigating Aug 08, 2025, 07:30 PM UTC

    We are currently investigating an issue where repair orders are delayed in appearing in reporting after the repair order is posted.

  2. identified Aug 08, 2025, 08:26 PM UTC

    We have identified the issue causing delays in repairs appearing in reporting after the repair order is posted. Our team is actively working on deploying a fix.

  3. monitoring Aug 08, 2025, 09:59 PM UTC

    We have implemented a fix for the issue causing delays in repairs appearing in reporting. The system is currently processing the backlog of delayed records, and we expect all reporting data to be fully up to date by 12:00am EDT this evening.

  4. monitoring Aug 09, 2025, 01:56 PM UTC

    Processing of delayed reporting records is ongoing. Based on the current processing rate, we expect all reporting data to be fully updated by the end of the day.

  5. resolved Aug 10, 2025, 01:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 14, 2025 Reporting 32m Application

Started Jul 14, 2025, 01:36 PM UTC· resolved Jul 14, 2025, 02:09 PM UTC

  1. investigating Jul 14, 2025, 01:36 PM UTC

    We're currently experiencing some slowness in reporting data being reflected. Our systems are currently catching up and the issue will self-resolve within a couple of minutes.

  2. monitoring Jul 14, 2025, 01:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 14, 2025, 02:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 10, 2025 Prodemand Outage 16h 26m Integrations

Started Jul 10, 2025, 09:14 PM UTC· resolved Jul 11, 2025, 01:40 PM UTC

  1. investigating Jul 10, 2025, 09:14 PM UTC

    Prodemand is currently experiencing issues which is impacting the Tekmetric integration.

  2. resolved Jul 11, 2025, 01:40 PM UTC

    This incident has been resolved.

Read the full incident report →