Tekla incident

Service Interruption on AXP

Major Resolved View vendor source →

Tekla experienced a major incident on October 18, 2026, lasting 2d 10h. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2026, 06:35 AM UTC
Resolved
Oct 20, 2026, 04:44 PM UTC
Duration
2d 10h
Detected by Pingoru
Oct 18, 2026, 06:35 AM UTC

Update timeline

  1. identified Oct 18, 2026, 06:35 AM UTC

    Dear Cloud User, We have detected an issue with the below service(s). This may impact the ability to successfully log into the product. We are working on a fix with high priority.

  2. resolved Oct 20, 2026, 04:44 PM UTC

    Dear Customer, Service Interruption Affecting Service(s): AXP Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.