technologywithin incident

Twiindata Leased Line and Voice Outage

Minor Resolved

technologywithin experienced a minor incident on May 21, 2026 affecting Voice Services and Customer Sites, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 12:46 PM UTC
Resolved
May 21, 2026, 01:10 PM UTC
Duration
24m
Detected by Pingoru
May 21, 2026, 12:46 PM UTC

Affected components

Voice ServicesCustomer Sites

Update timeline

  1. investigating May 21, 2026, 12:46 PM UTC

    We are currently investigating outages affecting Twiindata sites serviced by one of our leased line providers. This issue is impacting both internet and voice services.

  2. monitoring May 21, 2026, 12:59 PM UTC

    The leased line provider and our team are observing that some services are restored. The provider continues to investigate the issue and, at this stage, cannot confirm that services are fully restored or that stability will be maintained.

  3. resolved May 21, 2026, 01:10 PM UTC

    The leased line provider has now confirmed that a fix is in place and services are stable. A permanent resolution will be implemented during an emergency maintenance window scheduled for the early hours of tomorrow morning, 22 May. technologywithin apologises for any inconvenience caused.