technologywithin experienced a major incident on November 28, 2024, lasting 3h 58m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 28, 2024, 10:09 AM UTC
We are currently investigating an incident with sites using Virgin Media as a carrier. We are speaking with our providers to escalate the issue..
- identified Nov 28, 2024, 10:46 AM UTC
Our providers have identified 2 Virgin media interconnects which are out of service. Virgin have been notified and the issue is impacting other providers using Virgin Media as a carrier..
- monitoring Nov 28, 2024, 01:41 PM UTC
We have been provided an update that states that there is currently splicing work taking place to bring services back online. While we have seen some sites come back up, they are still at risk of going down again due to splicing works taking place..
- resolved Nov 28, 2024, 02:07 PM UTC
We have been informed that splicing has now been completed and sites are back online. We would like to apologize for any inconvenience caused by this outage..