technologywithin incident

Legacy Phone Platform Issues

Minor Resolved View vendor source →

technologywithin experienced a minor incident on May 2, 2025, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2025, 02:27 PM UTC
Resolved
May 02, 2025, 03:35 PM UTC
Duration
1h 7m
Detected by Pingoru
May 02, 2025, 02:27 PM UTC

Update timeline

  1. investigating May 02, 2025, 02:27 PM UTC

    We've received reports of an issue with our legacy phone platform whereby calls are intermittent and not connecting outbound. We've raised this with the provider and they're actively working on a resolution. A further update will be given when we've received further information..

  2. resolved May 02, 2025, 03:35 PM UTC

    We've been advised the issue has been resolved and full service has resumed. Please do accept our apologies for the issues suffered for all our affected customers..