TeamViewer Outage History

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TeamViewer had 40 outages in the last 2 years totaling 76h 38m of downtime — averaging 1.6 incidents per month.

There were 40 TeamViewer outages since May 23, 2024 totaling 76h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.teamviewer.com

Major March 5, 2025

Decreased Performance

Detected by Pingoru
Mar 05, 2025, 11:56 AM UTC
Resolved
Mar 05, 2025, 01:38 PM UTC
Duration
1h 42m
Affected: TeamViewer ServicesMonitoring & Asset ManagementManagement ConsoleBackupAPIEndpoint ProtectionIoT
Timeline · 5 updates
  1. investigating Mar 05, 2025, 11:56 AM UTC

    We are currently investigating an issue with decreased product performance.

  2. investigating Mar 05, 2025, 12:10 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 05, 2025, 12:13 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Mar 05, 2025, 01:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 05, 2025, 01:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 27, 2025

WebUI - Device groups are empty (no devices are shown)

Detected by Pingoru
Feb 27, 2025, 12:25 PM UTC
Resolved
Feb 27, 2025, 03:49 PM UTC
Duration
3h 24m
Affected: TeamViewer Services
Timeline · 4 updates
  1. investigating Feb 27, 2025, 12:25 PM UTC

    Impact: Degraded performance Customer impact: A subset of our users are currently experiencing in our WebUI empty device groups. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible. Affected component: TeamViewer Services (WebUI) Recommended public communication: The affected customers can use the TeamViewer Management Console for the Device Groups at the moment.

  2. identified Feb 27, 2025, 01:19 PM UTC

    Our engineers identified the underlying root cause for the degraded performance and are working on the resolution. We will update our status page with new information as soon as possible.

  3. monitoring Feb 27, 2025, 03:26 PM UTC

    We fixed the issue which caused the degraded performance and we are monitoring the results. We will update our status page with new information as soon as possible.

  4. resolved Feb 27, 2025, 03:49 PM UTC

    We fixed the degraded performance and all our systems are back online and functional.

Read the full incident report →

Major January 17, 2025

Device groups issue

Detected by Pingoru
Jan 17, 2025, 02:52 PM UTC
Resolved
Jan 17, 2025, 03:23 PM UTC
Duration
31m
Affected: TeamViewer ServicesManagement Console
Timeline · 4 updates
  1. investigating Jan 17, 2025, 02:52 PM UTC

    Partial device groups functionality issues for a subset of users.

  2. identified Jan 17, 2025, 03:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 17, 2025, 03:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 17, 2025, 03:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 4, 2024

Disappearing device groups

Detected by Pingoru
Dec 04, 2024, 12:01 PM UTC
Resolved
Dec 04, 2024, 12:50 PM UTC
Duration
49m
Affected: TeamViewer ServicesManagement Console
Timeline · 4 updates
  1. investigating Dec 04, 2024, 12:01 PM UTC

    We are currently having an issue with disappearing device groups.

  2. identified Dec 04, 2024, 12:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 04, 2024, 12:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 04, 2024, 12:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 28, 2024

Login and Web API issues

Detected by Pingoru
Nov 28, 2024, 09:40 AM UTC
Resolved
Nov 28, 2024, 02:43 PM UTC
Duration
5h 3m
Affected: Management ConsoleAPI
Timeline · 4 updates
  1. investigating Nov 28, 2024, 09:40 AM UTC

    We are currently having degraded performance on Logins and Web API.

  2. identified Nov 28, 2024, 10:21 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 28, 2024, 01:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 28, 2024, 02:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 12, 2024

Remote Management - Backup Service

Detected by Pingoru
Nov 12, 2024, 11:44 AM UTC
Resolved
Nov 12, 2024, 02:53 PM UTC
Duration
3h 9m
Affected: Backup
Timeline · 3 updates
  1. investigating Nov 12, 2024, 11:44 AM UTC

    We are experiencing technical issues in our backend services and are proactively investigating.

  2. monitoring Nov 12, 2024, 12:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 12, 2024, 02:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 24, 2024

Push notifications on Mobile devices

Detected by Pingoru
Oct 24, 2024, 10:22 AM UTC
Resolved
Oct 25, 2024, 05:39 AM UTC
Duration
19h 17m
Affected: TeamViewer Services
Timeline · 3 updates
  1. investigating Oct 24, 2024, 10:22 AM UTC

    We are currently investigating an issue with missing push notifications on mobile devices using TeamViewer. The affected applications are TeamViewer Mobile Host and AssistAR.

  2. monitoring Oct 24, 2024, 10:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 25, 2024, 05:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 8, 2024

Authentication Issues

Detected by Pingoru
Oct 08, 2024, 09:06 AM UTC
Resolved
Oct 08, 2024, 10:29 AM UTC
Duration
1h 22m
Affected: TeamViewer ServicesManagement ConsoleAPIIoT
Timeline · 4 updates
  1. investigating Oct 08, 2024, 09:06 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 08, 2024, 09:23 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 08, 2024, 09:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 08, 2024, 10:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 30, 2024

Not receiving TeamViewer emails

Detected by Pingoru
Sep 30, 2024, 12:00 AM UTC
Resolved
Sep 30, 2024, 12:23 PM UTC
Duration
12h 23m
Affected: TeamViewer Services
Timeline · 3 updates
  1. investigating Sep 30, 2024, 02:12 AM UTC

    Our users are currently experiencing an issue receiving TeamViewer emails. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.

  2. monitoring Sep 30, 2024, 06:18 AM UTC

    We fixed the issue which caused the TeamViewer emails issue and we are monitoring the results. It looks good so far. We will update our status page with new information as soon as possible.

  3. resolved Sep 30, 2024, 12:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 23, 2024

Login issues / Device Groups not Loading

Detected by Pingoru
Sep 23, 2024, 12:40 PM UTC
Resolved
Sep 23, 2024, 12:53 PM UTC
Duration
13m
Affected: TeamViewer Services
Timeline · 4 updates
  1. investigating Sep 23, 2024, 12:40 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 23, 2024, 12:48 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 23, 2024, 12:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 23, 2024, 12:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 2, 2024

Connectivity issue - TeamViewer WebClient

Detected by Pingoru
Sep 02, 2024, 12:27 PM UTC
Resolved
Sep 02, 2024, 01:20 PM UTC
Duration
53m
Affected: TeamViewer Services
Timeline · 3 updates
  1. investigating Sep 02, 2024, 12:27 PM UTC

    We identified a connectivity issue with the TeamViewer Webclient (web.teamviewer.com) and we are working on the resolution. We will update our status page with new information as soon as possible.

  2. identified Sep 02, 2024, 12:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 02, 2024, 01:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 13, 2024

Reach API connectivity issue

Detected by Pingoru
Aug 13, 2024, 07:02 PM UTC
Resolved
Aug 14, 2024, 06:50 AM UTC
Duration
11h 48m
Affected: API
Timeline · 3 updates
  1. investigating Aug 13, 2024, 07:02 PM UTC

    Our engineers have not yet confirmed the underlying root cause, and they are working on the identification. We will update our status page with new information as soon as possible.

  2. monitoring Aug 13, 2024, 09:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 14, 2024, 06:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 27, 2024

Incident with all Push Notifications for Smartphones

Detected by Pingoru
Jun 27, 2024, 08:40 PM UTC
Resolved
Jun 28, 2024, 07:13 AM UTC
Duration
10h 33m
Timeline · 4 updates
  1. investigating Jun 27, 2024, 08:40 PM UTC

    We are currently investigating this issue.

  2. identified Jun 27, 2024, 08:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 27, 2024, 09:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 28, 2024, 07:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 23, 2024

Issues with TeamViewer Components

Detected by Pingoru
May 23, 2024, 09:50 AM UTC
Resolved
May 23, 2024, 02:30 PM UTC
Duration
4h 39m
Affected: TeamViewer ServicesMonitoring & Asset ManagementManagement ConsoleBackupAPIEndpoint ProtectionIoT
Timeline · 5 updates
  1. investigating May 23, 2024, 09:50 AM UTC

    We identified an issue that has impact to our services and are applying measures to restore service.

  2. identified May 23, 2024, 11:12 AM UTC

    We´ve applied measures and are recovering slowly. We monitor and apply further measures to mitigate the remaining impact.

  3. identified May 23, 2024, 12:41 PM UTC

    Services should be back to normal, but initial connection to the TeamViewer network may be slow.

  4. monitoring May 23, 2024, 01:00 PM UTC

    The issue has been addressed and we are monitoring the systems to guarantee the service.

  5. resolved May 23, 2024, 02:30 PM UTC

    This incident has been resolved.

Read the full incident report →