TeamSupport incident

One of our Service Providers experienced an outage starting at 2:30 AM CST. The outage appears to be resolving itself

Major Resolved View vendor source →

TeamSupport experienced a major incident on October 20, 2025 affecting North America 1 and North America 1 and 1 more component, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 09:52 AM UTC
Resolved
Oct 20, 2025, 09:55 AM UTC
Duration
3m
Detected by Pingoru
Oct 20, 2025, 09:52 AM UTC

Affected components

North America 1North America 1North America 1North America 2North America 2North America 2North America 3North America 3North America 3North America 4

Update timeline

  1. monitoring Oct 20, 2025, 09:52 AM UTC

    our service providers OUTAGE appears to be resolving itself. AI functionality Ticket creation Attachment uploads were affected.

  2. resolved Oct 20, 2025, 09:55 AM UTC

    This incident has been resolved.