TeamSupport experienced a minor incident on March 30, 2026 affecting North America 1 and North America 1 and 1 more component, lasting 5h 48m. The incident has been resolved; the full update timeline is below.
Affected components
North America 1North America 1North America 2North America 2North America 3North America 3North America 4North America 4
Update timeline
- investigating Mar 30, 2026, 04:47 PM UTC
We’re currently investigating an issue impacting multiple areas of the TeamSupport application, including attachments, API performance, automations, and overall system latency. Our team is actively working to identify the root cause and restore full performance as quickly as possible. We’ll continue to share updates as more information becomes available.
- investigating Mar 30, 2026, 04:50 PM UTC
We are continuing to investigate this issue.
- resolved Mar 30, 2026, 10:36 PM UTC
This incident has been resolved.