TeamSnap Outage History

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TeamSnap had 5 outages in the last 2 years totaling 11h 27m of downtime — averaging 0.2 incidents per month.

There were 5 TeamSnap outages since October 15, 2025 totaling 11h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.teamsnap.com

Major October 4, 2026

SERVICE ALERT: Email deliverability Issue

Detected by Pingoru
Oct 04, 2026, 05:55 PM UTC
Resolved
Oct 04, 2026, 08:17 PM UTC
Duration
2h 22m
Affected: Email/SMS Delivery
Timeline · 4 updates
  1. identified Oct 04, 2026, 05:55 PM UTC

    We're actively investigating and working on remediation of a delay in emails coming from the TeamSnap platform

  2. identified Oct 04, 2026, 05:59 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 04, 2026, 06:32 PM UTC

    The email delivery issue has been resolved, and we’re continuing to monitor to ensure emails are being delivered as expected.

  4. resolved Oct 04, 2026, 08:17 PM UTC

    The email delivery issue has been resolved, and emails are now being delivered as expected.

Read the full incident report →

Critical December 5, 2025

SERVICE ALERT: Login Issues Due to Cloudflare Outage

Detected by Pingoru
Dec 05, 2025, 09:15 AM UTC
Resolved
Dec 05, 2025, 10:31 AM UTC
Duration
1h 15m
Affected: Team/League Website
Timeline · 4 updates
  1. investigating Dec 05, 2025, 09:15 AM UTC

    We are aware that customers are reporting issues getting to our login page this morning. This is due to a widespread outage currently affecting our network infrastructure provider, Cloudflare. We are actively monitoring the situation and service will resume automatically once the Cloudflare incident is resolved. We apologize for the inconvenience. Check Cloudflare Status: https://www.cloudflarestatus.com/

  2. monitoring Dec 05, 2025, 09:50 AM UTC

    A fix has been implemented and Cloudflare believes the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal. Check Cloudflare Status: https://www.cloudflarestatus.com/

  3. monitoring Dec 05, 2025, 09:51 AM UTC

    A fix has been implemented and Cloudflare believes the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal. Check Cloudflare Status: https://www.cloudflarestatus.com/

  4. resolved Dec 05, 2025, 10:31 AM UTC

    Cloudflare services are currently operating normally. They are no longer observing elevated errors or latency across the network and the incident has been resolved.

Read the full incident report →

Major November 18, 2025

⚠️ SERVICE ALERT: Login Issues Due to Cloudflare Outage ⚠️

Detected by Pingoru
Nov 18, 2025, 02:25 PM UTC
Resolved
Nov 18, 2025, 06:35 PM UTC
Duration
4h 9m
Affected: Team/League Website
Timeline · 5 updates
  1. identified Nov 18, 2025, 02:25 PM UTC

    We are aware that customers are reporting issues getting to our login page this morning. This is due to a widespread outage currently affecting our network infrastructure provider, Cloudflare. We are actively monitoring the situation and service will resume automatically once the Cloudflare incident is resolved. We apologize for the inconvenience. Check Cloudflare Status: https://www.cloudflarestatus.com/

  2. monitoring Nov 18, 2025, 02:44 PM UTC

    A fix has been implemented and Cloudflare believes the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal. Check Cloudflare Status: https://www.cloudflarestatus.com/

  3. monitoring Nov 18, 2025, 02:46 PM UTC

    A fix has been implemented and Cloudflare believes the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal. Check Cloudflare Status: https://www.cloudflarestatus.com/

  4. monitoring Nov 18, 2025, 03:41 PM UTC

    The Cloudflare team is continuing to focus on restoring service post-fix. They are mitigating several issues that remain post-deployment. Cloudflare status page: https://www.cloudflarestatus.com/

  5. resolved Nov 18, 2025, 06:35 PM UTC

    Cloudflare services are currently operating normally. They are no longer observing elevated errors or latency across the network and the incident has been resolved.

Read the full incident report →

Major October 20, 2025

AWS Outage Impacting Performance

Detected by Pingoru
Oct 20, 2025, 06:15 PM UTC
Resolved
Oct 20, 2025, 09:34 PM UTC
Duration
3h 19m
Affected: Team/League WebsiteEmail/SMS DeliveryTeamSnap Customer Experience (Help Center and Support)
Timeline · 4 updates
  1. investigating Oct 20, 2025, 06:15 PM UTC

    We are currently experiencing platform loading and performance issues due to an ongoing AWS (Amazon Web Services) outage affecting multiple systems. Our team is actively monitoring the situation with our service provider and working to mitigate any customer impact. We will continue to share updates here as soon as more information becomes available. Thank you for your patience and understanding.

  2. identified Oct 20, 2025, 06:18 PM UTC

    We are currently experiencing platform loading and performance issues due to an ongoing AWS (Amazon Web Services) outage affecting multiple systems. Our team is actively monitoring the situation with our service provider and working to mitigate any customer impact. We will continue to share updates here as soon as more information becomes available. Thank you for your patience and understanding.

  3. monitoring Oct 20, 2025, 07:35 PM UTC

    AWS has shared that they are observing continued recovery across all services, including improved performance and successful instance launches. Some customers may still experience intermittent errors or slow loading as residual network connectivity issues are addressed. While we’ve seen some improvement, our platform is still experiencing intermittent loading and performance issues as a result of this AWS outage. We are actively monitoring the situation with our service provider and will continue to share updates here as more information becomes available. Thank you for your continued patience as this outage is resolved.

  4. resolved Oct 20, 2025, 09:34 PM UTC

    AWS has reported that services have returned to normal operations and are continuing to make progress toward pre-event performance levels across all Availability Zones. They are currently working through a backlog of queued events, which is expected to be fully processed shortly. Our platform performance has stabilized and we'll continue to monitor closely to ensure full recovery. Thank you for your patience throughout this outage.

Read the full incident report →

Major October 15, 2025

Partial outage

Detected by Pingoru
Oct 15, 2025, 08:00 PM UTC
Resolved
Oct 15, 2025, 08:20 PM UTC
Duration
20m
Affected: TeamSnap iOSTeamSnap AndroidAPI/Mobile AppsTournamentsEmail/SMS DeliveryPush NotificationsCalendar Subscription Service
Timeline · 3 updates
  1. identified Oct 15, 2025, 08:13 PM UTC

    We have identified an issue causing issues accessing many services. We are implementing a fix now and will have an update within 30 minutes.

  2. monitoring Oct 15, 2025, 08:14 PM UTC

    A fix has been implemented and we are monitoring it.

  3. resolved Oct 15, 2025, 08:20 PM UTC

    This incident has been resolved.

Read the full incident report →