TeamDynamix incident

Email Monitors Not Draining As Expected

Major Resolved View vendor source →

TeamDynamix experienced a major incident on January 14, 2026 affecting Email, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2026, 06:40 PM UTC
Resolved
Jan 14, 2026, 07:08 PM UTC
Duration
27m
Detected by Pingoru
Jan 14, 2026, 06:40 PM UTC

Affected components

Email

Update timeline

  1. investigating Jan 14, 2026, 06:40 PM UTC

    We are currently investigating an issue where email monitors are not draining as expected.

  2. resolved Jan 14, 2026, 07:08 PM UTC

    IMAP email monitors were not processing in the East US environment from 12:00-1:45 ET. This issue is now resolved and email monitors are processing as expected.