TeamDynamix incident

Investigating client-licensed user access to projects in client portals.

Notice Resolved View vendor source →

TeamDynamix experienced a notice incident on May 18, 2026, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 03:16 PM UTC
Resolved
May 21, 2026, 02:47 PM UTC
Duration
2d 23h
Detected by Pingoru
May 18, 2026, 03:16 PM UTC

Update timeline

  1. investigating May 18, 2026, 03:16 PM UTC

    Investigating client-licensed resource issues regarding access to interact with appropriate areas of Projects via the client portal. Client users are unable to add new issues and update tasks on project plans that they've been assigned to.

  2. resolved May 21, 2026, 02:47 PM UTC

    A fix for the issues surrounding client portal interactions with project content was released last night and confirmed as addressing the problems in full. This is resolved at this point.