Tavus incident

Conversation creation failing

Major Resolved View vendor source →

Tavus experienced a major incident on November 5, 2025 affecting Conversational Video Interface, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2025, 03:25 AM UTC
Resolved
Nov 05, 2025, 03:35 AM UTC
Duration
10m
Detected by Pingoru
Nov 05, 2025, 03:25 AM UTC

Affected components

Conversational Video Interface

Update timeline

  1. investigating Nov 05, 2025, 03:25 AM UTC

    We're currently investigating conversations failing to be created.

  2. resolved Nov 05, 2025, 03:35 AM UTC

    This outage was caused by a GPU provider outage, and traffic has now been redirected. All conversations are properly initiating and services are fully restored. Our team will continue to closely monitor.