Tavus incident

Conversation Start Failures (GPU Provider Degradation)

Notice Resolved View vendor source →

Tavus experienced a notice incident on November 11, 2025 affecting Conversational Video Interface and API, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2025, 09:58 PM UTC
Resolved
Nov 12, 2025, 01:05 AM UTC
Duration
3h 7m
Detected by Pingoru
Nov 11, 2025, 09:58 PM UTC

Affected components

Conversational Video InterfaceAPI

Update timeline

  1. investigating Nov 11, 2025, 09:58 PM UTC

    We’re currently investigating elevated error rates affecting the initialization of a small percentage of conversations with one of our LLM GPU providers.

  2. resolved Nov 12, 2025, 01:05 AM UTC

    This incident has been resolved.