Tavus experienced a minor incident on November 13, 2025 affecting Conversational Video Interface, lasting 4h. The incident has been resolved; the full update timeline is below.
Affected components
Conversational Video Interface
Update timeline
- identified Nov 14, 2025, 05:44 PM UTC
We observed a temporary increase in `llm_bad_request` and `llm_internal_server_error` responses stemming from an upstream LLM provider disruption.
- identified Nov 14, 2025, 05:46 PM UTC
The impact was limited, and service performance has since fully recovered.
- resolved Nov 14, 2025, 05:47 PM UTC
This incident has been resolved.