Tavus experienced a major incident on November 18, 2025 affecting Conversational Video Interface and API and 1 more component, lasting 6h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 01:07 PM UTC
There's an outage with CloudFlare(https://www.cloudflarestatus.com/incidents/8gmgl950y3h7) affecting our GPU Providers. We are working on a solution
- investigating Nov 18, 2025, 01:27 PM UTC
Conversations created via API should be getting back to normal. We are still facing issues with our platform
- monitoring Nov 18, 2025, 04:28 PM UTC
Services are coming back online. We are still seeing longer than normal queue times as we continue to work around the persistent cloudflare outage (https://www.cloudflarestatus.com/incidents/8gmgl950y3h7).
- resolved Nov 18, 2025, 07:25 PM UTC
Services are back to normal operations. Let us know if you still see issues [email protected] .