Tavus incident

Intermittent errors on Conversation Creation

Major Resolved View vendor source →

Tavus experienced a major incident on November 20, 2025 affecting Conversational Video Interface, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2025, 04:58 PM UTC
Resolved
Nov 20, 2025, 05:15 PM UTC
Duration
16m
Detected by Pingoru
Nov 20, 2025, 04:58 PM UTC

Affected components

Conversational Video Interface

Update timeline

  1. investigating Nov 20, 2025, 04:58 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 20, 2025, 05:15 PM UTC

    Our firewall identified anomalous traffic patterns and the systems are now stabilized.