Tavus incident

Llama-4 Elevated Error Rates

Notice Resolved View vendor source →

Tavus experienced a notice incident on December 2, 2025 affecting Conversational Video Interface, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2025, 05:55 PM UTC
Resolved
Dec 02, 2025, 07:18 PM UTC
Duration
1h 22m
Detected by Pingoru
Dec 02, 2025, 05:55 PM UTC

Affected components

Conversational Video Interface

Update timeline

  1. identified Dec 02, 2025, 05:55 PM UTC

    Underlying Llama-4 provider is having elevated error rates causing some conversations to end early. The underlying issue can be monitored here: https://groqstatus.com/ We are working on diverting traffic away from the provider.

  2. monitoring Dec 02, 2025, 06:01 PM UTC

    The underlying provider has implemented a fix and performance is improving

  3. monitoring Dec 02, 2025, 06:43 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 02, 2025, 07:18 PM UTC

    This incident has been resolved.